Join Our Team at Bacon!
Are you a night owl who thrives on helping others and keeping things running smoothly? Bacon Plumbing, Heating, Air & Electric is looking for a dedicated and compassionate Call Center Representative to be the voice of our company during late-night weekend hours.
In this vital role, you’ll be the first point of contact for customers experiencing plumbing, HVAC, or electrical issues after hours. You’ll provide reassurance, gather essential information, and coordinate fast, effective service using ServiceTitan to create jobs and assist with dispatch.
Why You’ll Love Working With Us:
If you’re calm under pressure, tech-savvy, and committed to top-notch customer care, we’d love to hear from you!
The work schedule is 48 hours/week. Hours are 7:00 PM - 7:00 AM, Friday - Monday. Work is fully remote.
About Bacon
Bacon was founded in 2011 and proudly remains a family-owned and operated company. Based in Rockwall, Texas, we have provided residents in the Dallas-Fort Worth Metroplex with professional, 5-star home services for over a decade.
Our owner, Brad Bacon, runs this business alongside his wife, sons, daughter, son-in-law, and uncle every day. And now, everyone on the Bacon team is considered part of the extended family. We’re always looking to grow that family with trained professionals who are committed to providing exceptional customer service to homeowners in our community.
Job Duties
Job Requirements
Benefits
Bacon offers the following benefits in order to achieve a happy and healthy team culture together:
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