Entry Level IT Support Analyst Job at FSA Federal, Herndon, VA

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  • FSA Federal
  • Herndon, VA

Job Description

Helpdesk Support (50%) Serve as the first point of contact for users seeking technical assistance via phone or the FSA IT mailbox. Maintain accurate records of issues and solutions in the Spiceworks Online helpdesk system. Escalate complex issues to IT, Support Analyst, Support, Microsoft, Entry Level, Operations Manager, Technology, Security FSA Federal

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