Job Description
Job Description
UPMC Mercy is hiring a Casual Gift Shop Clerk!
\n
This position will primarily work on Fridays from 11am-4:30pm with opportunities to pick up hours during the week.
\n
Purpose:
Provides prompt, courteous service to the customers of the gift shop.
Responsibilities: \n
\n - Maintain quality control of outgoing merchandise.
\n - Assist customers with gift/flower suggestions and refers any customer complaints to Manager of Clerk II.
\n - Work weekends, evenings or holidays as needed.
\n - Stock candy, magazines and merchandise on a daily basis as necessary.
\n - Operate cash register and Lottery machine, opens and closes Shop.
\n - Inform Manager or Clerk II when stock items or supplies are low in need of re-ordering.
\n - Maintain shop (i.e. dusting, cleaning, rubbish removal) to ensure a safe and aesthetic environment.
\n - Conform to The Basics of Service Excellence as described in the hospital's orientation program.
\n - Answer any incoming phone calls and directs calls appropriately.
\n - Receive incoming merchandise, check invoices, unpack and assist with pricing as directed by Manger or Clerk II.
\n - Count change bank, Lottery bank and reconciles Lottery receipts at end of day when closing.
\n
\n - High school diploma or equivalent is required.
\n - 1 year of experience in retail sales (or an equivalent combination of education and experience).
\n - Ability to work weekends, evenings or holidays.
\n
\n
Licensure, Certifications, and Clearances:
\n
\n
UPMC is an Equal Opportunity Employer/Disability/Veteran
Job Tags
Casual work, Weekend work, Afternoon shift,