Live Chat Agent Job at Cornish & Dell'Olio P.C, Los Angeles, CA

YmR4MXEyZFExYVdpTHlYQnQ3N3FZS0VxYXc9PQ==
  • Cornish & Dell'Olio P.C
  • Los Angeles, CA

Job Description

Key Responsibilities:
- Respond promptly and professionally to customer inquiries via live chat.
- Troubleshoot and resolve customer issues efficiently.
- Provide accurate information about products and services.
- Maintain high levels of customer satisfaction.
- Document customer interactions and resolutions in the CRM system.
- Collaborate with team members to improve support processes.
- Follow company policies and procedures to ensure compliance.

Qualifications:
- Excellent written communication skills.
- Strong problem-solving abilities.
- Ability to work independently in a remote environment.
- Prior customer service or live chat experience preferred.
- Familiarity with CRM software and chat tools is a plus.
- Reliable internet connection and a quiet workspace.

Send copy of your updated resumes if you are interested in the job opportunity.

Job Tags

Remote work,

Similar Jobs

ButterflyMX

Inbound Marketing Coordinator Job at ButterflyMX

 ...are a community of collaborators, We speak up, We think big and do small, and We are tenacious. Were seeking a resourceful Inbound Marketing Coordinator to help us accelerate our current successful marketing and lead generation efforts. This role will report directly... 

Spectora Home Inspection Software

QA Tester Job at Spectora Home Inspection Software

 ...directly from the team? Description We are seeking a QA Tester to complement our team of manual and automated testers. Our ideal...  ...Email ****@*****.*** with your CV and a personalized note or video on why you'd be a great fit. Show us who you really are. We... 

McKesson

Sr. Customer Service Specialist Job at McKesson

 ...McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well?being... 

The Descartes Systems Group Inc.

Account Executive ( German Speaking) Job at The Descartes Systems Group Inc.

 ...culture through consistent participation in weekly coaching sessions, training and best practice sharingCandidate profile Fluent in German (business-level written and verbal) with the ability to conduct discovery, negotiation and executive presentations in both German... 

Crockett Insurance Service

Insurance Specialist Job at Crockett Insurance Service

 ...Job Description Job Description We are seeking an Insurance Specialist to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients. Responsibilities: Present...