Job Description

Role: Senior Salesforce Administrator

Type: 6-Month Contract-to-Hire

Location: King of Prussia, PA (Hybrid: 2 days/week onsite)

Insure Technology has teamed up with a rapidly scaling, PE-backed digital transformation firm to bring on an experienced Senior Salesforce Administrator/Developer. This individual will serve as a key technical steward of the platform, driving configuration, optimization, governance, and lightweight development across a multi-cloud ecosystem.

What You’ll Take Ownership Of

Salesforce Administration (≈75%)

User, Access & Security Management

• Oversee the full user lifecycle including provisioning, deactivation, permissions, sharing models, and role hierarchy.

Platform Configuration & Enhancements

• Build and optimize flows, page layouts, record types, assignment/approval rules, custom objects, dashboards, and other declarative components.

Support & User Enablement

• Address tickets through Jira or similar tools while providing structured user training and maintaining knowledge resources.

System Health & Data Governance

• Perform routine platform health checks, manage seasonal releases, and enforce data quality through validation rules and automation.

Documentation & Cross-Team Collaboration

• Own technical documentation and partner with internal teams and external vendors to maintain and troubleshoot integrations.

Governance & Release Management

• Guide change management processes, oversee sandbox strategy, and support deployment planning.

Salesforce Development (≈25%)

Declarative + Code-Based Enhancements

• Develop Apex triggers, classes, test coverage, and build LWC components when required.
• Blend OOTB functionality with custom logic to meet complex needs.

Integration Engineering

• Support integration work via APIs and assist with connecting third-party systems such as Jira, HubSpot, ZoomInfo, or CPQ solutions.

SDLC & Best Practices

• Participate in version control, CI/CD activities, testing standards, and general development hygiene.

Performance Optimization

• Diagnose and tune inefficient flows, Apex logic, or integrations to ensure reliability and scalability.

Business Analysis & Stakeholder Engagement

• Partner with business leaders to understand requirements and design practical Salesforce solutions (favoring configuration first).
• Manage intake and prioritization through Jira; maintain transparency into backlog, progress, and delivery timelines.

Third-Party Integrations & Ecosystem Knowledge

• Familiarity with tools such as Intacct, CPQ platforms, Jira, HubSpot, Projector, ZoomInfo, Clari, and LinkedIn Sales Navigator.
• Experience with Salesforce Service Cloud components is a plus.

What Makes You a Strong Fit

• 5+ years of Salesforce administration experience with some hands-on development (Apex, LWC, API integration).
• Background supporting or leading a large-scale Salesforce implementation or upgrade.
• Exceptional communication skills and the ability to translate business needs into technical solutions.
• Strong problem-solving ability, organizational discipline, and comfort operating in a fast-paced environment with competing priorities.

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