Administrative Assistant - Meineke Auto Repair -Mundelein Job at Meineke, Mundelein, IL

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  • Meineke
  • Mundelein, IL

Job Description

Administrative Assistant Meineke Auto Repair

We are seeking a highly organized and customer-focused Administrative Assistant to support daily operations at our Meineke Auto Repair shop in Mundelein. The ideal candidate will combine strong communication skills with practical problem-solving ability, ensuring excellent customer experiences while assisting the store team with administrative and operational tasks. This role requires initiative, professionalism, and a willingness to step in wherever needed to help the shop succeed.

Key Responsibilities
  • Customer Communication
    • Keep multiple customers updated on the status of their vehicle repairs.
    • Handle incoming phone calls and in-person inquiries with professionalism.
    • Respond to customer complaints with empathy, patience, and solutions-focused communication.
  • Operational Support
    • Assist in managing daily shop operations as directed by the Store Manager.
    • Receive, log, and organize incoming parts deliveries.
    • Process returns of unused parts and maintain proper records.
    • Order shop supplies and ensure adequate inventory levels for smooth operations.
  • Team & Store Success
    • Support the shop team by coordinating administrative tasks and reducing bottlenecks.
    • Step in to help with other duties as needed to ensure store goals are met.
    • Maintain a professional, positive presence that represents the Meineke brand.
Qualifications
  • Previous administrative, customer service, or office support experience (automotive industry experience a plus).
  • Strong communication and interpersonal skills; ability to remain friendly and professional in high-pressure situations.
  • Highly organized, with the ability to manage multiple tasks and priorities.
  • Basic computer skills (MS Office, point-of-sale systems, or similar).
  • Reliability, punctuality, and a proactive "do what needs to be done" attitude.
Compensation & Benefits
  • Annual salary: $50,000 to $55,000 depending on experience.
  • Competitive hourly wage based on experience.
  • Opportunity for advancement within a growing automotive repair business.
  • Employee discounts on auto repair services.
  • Supportive team environment.

Job Tags

Hourly pay,

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